Property Management

Sharon Early Pamela Hunt-McFadden Joe

Coldwell Banker St. Croix Realty Management Services

Thank you for your interest in the St. Croix property management services of Coldwell Banker St. Croix Realty

As an owner of rental property, you know the importance of choosing the right property management firm to represent your property in this highly competitive and ever-changing real estate market. We are a full service company specializing in property management with a personal touch.

The key to providing exceptional service is ensuring the satisfaction of every customer. The outstanding level of service we provide to our guests and homeowners make Coldwell Banker St. Croix Realty the innovative leader in property management on St. Croix. Our knowledgeable professionals, our critical attention to details, cost-effective maintenance services and our new state-of-the-art website continue to enhance our level of customer service.

Coldwell Banker St. Croix Realty has built a solid reputation by producing maximum rental income, while keeping our properties clean and in top condition. Just as St. Croix has changed over the years, so have our services and management techniques. Listed below are just a few examples of the services we offer our property owners and guests.

  • Utilization of the most advanced computer reservation and management system currently available in the rental industry
  • Expansive Internet presence - check out our full catalog of rental units and our Vacation Rental Search tool, where you can search for accommodations, rates and availabilities 24 hours a day. You can even make a reservation!
  • Targeted advertising designed to reach families who are ready to vacation on St. Croix
  • Three fully staffed offices, opened full time.
  • In-house cleaning and villa inspections following every tenancy to ensure your property will be well cared for
  • Maintenance personnel on-call at all times to ensure prompt attention when problems arise
  • Reasonable commission rates and our promise to our property owners to protect their properties and their interests

Our Exceptional Service Includes:

Personal Attention

Our talented and experienced team of professionals manages the rental operations of your home or condominium to ensure things run smoothly. In our rental department, property managers coordinate the service departments of our three office locations in Gallows Bay, Gentle Winds and the Buccaneer Hotel. Owner and guest concerns are given the utmost priority when handled by the Property Managers.

A Team of Experienced Professionals

First impressions are very important. Our team of courteous and professional property managers projects a positive impression with their experience, education, excellent manners and extensive knowledge of our properties. The level of trust created by this impression continues throughout the rental process as guests arrive and begin to establish a personal tie with our staff. Each professional works to build on that positive relationship and encourages each guest to return to our company and your property year after year. Their patience, knowledge and resourcefulness all add up to ensure maximum occupancy of your property throughout the year.

Prompt and Efficient Service

Timely maintenance protects your property investment. Our primary goal is to provide prompt, efficient, and cost-effective maintenance service. Our contractors are the highest qualified on St. Croix. Our property managers will give you and your guests personal updates on the status of any service issue, while scheduling and completing contracted work in a timely manner.

Maximizing Your Homes Exposure

Complete photos and descriptions of homes are online. Our website allows easy and unlimited access to your home's special features and availability. For a nominal fee, each owner has the option of adding a virtual tour to our web pages to allow guests to see a 360-degree view of up to four different areas. In addition, guests can reserve your home online 24 hours-a day, seven days a week with our online real time reservations system.

Coldwell Banker St. Croix Realty continually monitors travel trends, analyses and real estate forecasts to determine the most effective marketing campaigns for our industry. We maintain a state-of-the-art website, which has excellent search engine rankings. We also advertise in publications in markets throughout the U.S. We keep track of past-client information to determine where our clients reside, their travel preferences and why they select our realty company over another.

A database of past clients, anyone who requested information on our homes and lists acquired from outside agencies is maintained by the property managers. E-mail and mail campaigns are sent to these contacts on a regular basis.

Innovative Concierge Services

Our property managers provide as much information about St. Croix as our clients require. We can furnish information on everything from hang gliding and surfing lessons to kayak eco-tours and charter fishing. You name it -- well explore the options.

Management of the Bottom Line

Our Finance Department is staffed by a team of competent professionals responsible for dispersing funds to owners, guests, and vendors. Monthly statements and invoices are processed in an accurate and timely manner and include year-to-date information. At years end, the finance team is also responsible for preparing tax information, including 1099s for each home in our program.

Whether you are interested in long-term or vacation rentals, we invite you to visit our offices and take advantage of the knowledge, efficiency and exceptional service our Coldwell Banker St. Croix Realty team can provide for you. We welcome the opportunity to discuss how our property management program provides the highest level of service. Let us show you why owners and guests alike say they're glad they found us their Perfect Rental Partners! Contact us at info@coldwellbankervi.com or 340-719-2002 or 340-773-7000 today to receive a customized property management plan.